Contact

Questions? Our team is available every day – trustworthy and helpful!

Whether it's a return, product details or a general question – our customer support team will assist you competently and kindly with all your concerns.

You can easily reach us via the contact form or by the following means:

✉️ - info@lumenrosa.de
💬 - Frequently Asked Questions
📱 - +41 75 573 16 32

Service hours:

Monday to Friday: 8:00 AM – 6:00 PM
Saturday and Sunday: 8:00 AM – 4:00 PM

Shop name: Lumenrosa.de

Address: Lindenstraße 13, 49401 Damme, Lower Saxony, Germany

We usually handle orders within 1-3 working days. After shipment, you will receive an email from us with your personal tracking details.

The usual delivery time is about 4 to 6 working days after dispatch – depending on the carrier and delivery address. We do our utmost to ensure your parcel reaches you swiftly!