Contact

Questions? Our team is available for you daily – reliable and helpful!

Whether returns, product info, or general inquiries – our customer service supports you competently and friendly with all concerns.

You can reach us conveniently via the contact form or through the following ways:

✉️ - info@lumenrosa.de
💬 - Frequently Asked Questions
📱 - +41 75 573 16 32

Service hours:

Monday to Friday: 08:00 – 18:00
Saturday and Sunday: 08:00 – 16:00

Store name: Lumenrosa.de

Address: Lindenstraße 13, 49401 Damme, Lower Saxony, Germany

We usually process orders within 1–2 business days. After shipping, you will receive an email from us with your personal tracking information.

The usual delivery time is about 4 to 6 business days after shipping – depending on the shipping service provider and delivery address. We do our best to get your package to you quickly!