Privacy Policy
Last update of this page: 17.10.2023
Protecting your personal data is our highest priority. On this page, we explain what information we collect, why we do so, and how we use it to improve your user experience with us. This privacy policy applies exclusively to the services of Lumenrosa.de and not to external sites or platforms. By visiting our website, you agree to the following privacy terms.
Lumenrosa.de respects your privacy and treats all personal data with strict confidentiality.
How we use your data
Our Services
When you register or use our services, we collect certain personal data that we need to provide our services. This information is used exclusively for this purpose and securely stored on servers of Lumenrosa.de or trusted service providers. There is no merging with other data sources.
Contact
When you contact us – for example by email – we store your request to be able to assist you specifically. These data are also processed exclusively on secure servers of Lumenrosa.de or authorized partners. No linkage with other data takes place.
Cookies
Our website uses cookies to better understand user behavior and improve functionality. These small text files are stored locally on your device. The collected data is processed on secure servers of Lumenrosa.de or specialized third-party providers.
Purpose of data use
The use of your data is exclusively within the purposes stated in this declaration – unless you have explicitly consented to further use.
Disclosure to third parties
Your data is only shared if it is necessary for the technical execution or processing of your order. The transmission is always confidential, to the minimum extent required, and only to reliable partner companies who commit to confidentiality.
Changes to this privacy policy
This policy is based on the current state of our offer. If changes occur, an adjustment may be necessary. We therefore recommend visiting this page regularly.
Your rights regarding personal data
You have the right at any time to obtain information about the personal data we have stored about you, to have it corrected or deleted.
Newsletter management
Every newsletter email contains a link through which you can easily unsubscribe or change your settings.
SMS communication
We also pay attention to data protection with SMS messages. Your information is used exclusively for order processes (e.g., reminders for abandoned checkouts), offers, or feedback requests.
Our website stores your shopping cart via cookie, even if you do not complete the purchase – this allows us to remind you specifically via SMS.
Unsubscribe from notifications
If you want to update or delete your data, please contact us. The relevant contact details can be found below.
Disabling Cookies
By default, most browsers accept cookies. However, you can disable the use of cookies in your browser settings or be notified before cookies are set. Please note that if cookies are disabled, certain functions on our website may not work properly.
Questions or Feedback
We regularly review compliance with this privacy policy. If you have any questions or suggestions, please send us a message at: info@lumenrosa.de